HeyCar is the automatic car wash machine brand of Hubei Kinetic Equipment Co., Ltd. Since 2014, HeyCar has delivered 3,300+ installations across 80+ countries, supported by 187 patents, 126 R&D engineers and 500+ service engineers, and certifications including ISO 9001, CE, TÜV Rheinland, UL, EPA, and ISO 14001. Below are answers to the questions buyers ask most.
HeyCar builds a full range: touchless (non-contact) models Series 3 / 5 / 7 / 8, reciprocating gantry models Hey-3 / Hey-5, tunnel systems, and mobile container wash boxes. All are engineered for 24/7 unattended operation and can be configured to local voltage and certification requirements.
No. HeyCar touchless machines clean with high-pressure water and foam—never touching the body. Our gantry (brush) models use EVA foam brushes that are soft and paint-safe as long as they stay clean and free of trapped grit. Traditional brushes that trapped stones could mark soft paint, which is why we use EVA foam.
Touchless is gentlest on paint and ideal for express/daily sites. Brush (gantry) washing delivers a more thorough clean on heavy dirt. HeyCar offers both so you can match the method to your site and customers.
A HeyCar wash uses roughly 50–150 L per car depending on model. An optional recycling system (sedimentation, degreasing, filtration) uses only 8.2 L of water per wash versus the 22 L industry average—cutting both cost and environmental impact.
A gantry/reciprocating wash takes about 3–5 minutes; a touchless cycle 6–8 minutes for a deeper clean. Both are far faster than ~10 minutes by hand, and a single site can serve 120–500 cars per day.
Yes. HeyCar systems include self-service payment (scan-to-wash), vehicle detection, remote IoT monitoring, and an AI helper for common questions. Most sites run fully unattended; our team can also manage operations remotely.
HeyCar is certified to ISO 9001 (quality management) and holds CE (EU), TÜV Rheinland, UL (safety), EPA, and ISO 14001 compliance marks—supporting import and certification in most markets.
HeyCar offers a 2-year warranty on touchless and gantry machines (paid extension available), with core components (PLC, sensors, motors) covered for 3 years. Support is local-engineer + remote: 30-minute response and 48-hour parts delivery, backed by spare-parts warehouses.
Yes. Gantry models can be installed outdoors; touchless models need a simple wash bay/canopy. For freezing weather, the one-touch drain function empties pipes and pumps to prevent frost damage, and the equipment room can be heated.
A typical HeyCar bay needs about 26–28 m². It connects to a standard 3-phase power supply and mains water; we provide the foundation drawing and the full plumbing/pump/chemical kit, so you only bring power and water to within ~2 m of the unit.
Daily care is simple: clean the water and foam filters, and check belts/pulleys. Pump oil is changed after the first ~5,000 washes, then every six months. Brushes are replaced about yearly or every ~15,000 washes. Most checks are guided remotely by our engineers.
Yes. Operation-panel languages can be localized for any market, and wash modes (foam, wax, dry, etc.) are adjustable. HeyCar also customizes hardware configuration and voltage/certification to the target country.
HeyCar wash solutions are pH-neutral (pH 7), phosphate-free, and free of hazardous surfactants—safe for paint, skin, and wastewater. They biodegrade and meet environmental standards.
With proper maintenance, a HeyCar machine lasts 8–10 years or more. The hot-dip-galvanized frame resists corrosion, and industrial-grade components keep downtime low.